Transforming Financial Inclusion in Indonesia: The Ultra Micro Holding Journey

A year ago, Ultra Micro Holding embarked on a transformative journey, partnering with BRI, PNM, and Pegadaian to pioneer strategic initiatives that would promote and expedite the growth of the Ultra Micro Ecosystem in Indonesia. This collaboration has yielded remarkable results, significantly advancing financial inclusion throughout the nation.

In the realm of finance, society, and the economy, the influence of Ultra Micro Holding (UMi Holding), which commenced its operations in September 2021, has been nothing short of transformative.

One notable facet of this transformation is the remarkable growth in the outstanding loan portfolio of Ultra Micro Holding. Since its inception in 2021, this portfolio has exhibited an astonishing increase of 64.2%, skyrocketing from 140.7 billion to a staggering 230 billion by the time July 2023 rolled around. This financial milestone stands as a testament to UMi Holding's rapid expansion and its increasing relevance in the financial landscape.

Equally noteworthy is the profound impact Ultra Micro Holding has had on the lives of millions of individuals. In 2021, the number of ultra-micro loan borrowers stood at 19.7 million. Fast forward to July 2023, and this figure has witnessed a substantial surge, marking a 52.79% increase, with an impressive 30 million borrowers now benefiting from UMi Holding's financial services. This surge in borrowers is a reflection of the trust and accessibility that UMi Holding offers to those seeking financial support.

Furthermore, the realm of savings accounts has also experienced a significant metamorphosis under the wings of Ultra Micro Holding. In 2022, UMi Holding managed to establish 3.3 million UMi savings accounts. However, the true testament to its success lies in the fact that by July 2023, this number had witnessed an astounding 144.55% surge, now totaling 8.07 million accounts. This remarkable growth indicates the growing importance of UMi Holding as a financial institution, offering secure and accessible savings options to a rapidly expanding customer base.

Beyond the numbers, the impact of Ultra Micro Holding extends to the lives and economic prospects of countless individuals. Over the course of its existence, UMi Holding has been instrumental in catalyzing progress for many. By July 2023, a staggering 620,000 Mekaar PNM loan customers had successfully graduated to BRI and Pegadaian loans. This transformation is a direct result of UMi Holding's unwavering commitment to enhancing the business capabilities and capacity of its customers, thereby propelling them toward greater financial success.

In sum, Ultra Micro Holding's journey since its inception in September 2021 has been one of astounding growth, financial inclusion, and socioeconomic empowerment. Its impact reverberates through the realms of finance, society, and the economy, leaving an indelible mark on the lives of millions.

Expanding Access Through SenyuM Co-Location Outlets

One of our primary achievements has been the establishment of over 1000 SenyuM Co-Location outlets across Indonesia. These outlets serve as vital hubs, offering a wide range of comprehensive financial services to underserved communities, thereby extending our reach far and wide.

Senyum Mobile: Empowering Through Digital Innovation

In response to the ever-evolving digital economy, we introduced Senyum Mobile, an integral component of Senyum Outlets, available at your fingertips. Senyum Mobile has revolutionized the marketing and referral process for Ultra Micro products across our three entities: BRI, PNM, and Pegadaian. The key strategy is to help individuals who are not yet bankable and empower their ultra-micro businesses with the assistance of more than 76.000 financial advisors equipped with innovative joint-acquisition platform, Senyum Mobile. Senyum Mobile is transforming the way we connect with our customers.

By offering a diverse array of products and services, from savings to loans, Senyum Mobile fulfills the financial needs of Ultra Micro customers while also enhancing digital literacy and social empowerment. Users can access Ultra Micro's offerings directly, ensuring a hands-on experience. Our platform leverages Artificial Intelligence and robust database integration to personalize customer interactions, delivering tailored offers based on their unique characteristics and specific needs.

A Cashless Future: Reimagining Transactions
Our vision extends beyond convenience; we are reshaping entrenched habits characterized by risky, cash-based, and inefficient transactions. Together, we are building a simpler, safer, and more efficient cashless ecosystem that caters to the Ultra Micro segment. Through strategic business process reengineering and the widespread adoption of Ultra Micro Simpedes Savings, we facilitate seamless and secure cashless loan disbursements directly to borrowers.

To further streamline access to financial services, we are bringing our BRILink Agents closer to our customers, saving them time, energy, and costs associated with daily financial transactions.

Fostering Transformation Culture (BRIGADE MADANI)

Our commitment to innovation is underpinned by the BRIGADE MADANI Culture Activation Program. This program enhances engagement and resource capabilities within BRI, Pegadaian, and PNM, fostering a culture that aligns with the stakeholders' vision of a cashless ecosystem.

The integration of the Ultra Micro Ecosystem is a pivotal step towards achieving national financial inclusion, as we actively contribute to "Memberi Makna Indonesia".